Shipping policy
Thank you for shopping with us. We are committed to delivering your orders safely and on time across India.
Order Processing
- Orders are usually processed within 1–2 business days after successful payment confirmation.
- Orders placed on Sundays or public holidays will be processed on the next working day.
- During sales, festivals, or high-order periods, dispatch may take slightly longer.
Shipping Timeline
Estimated delivery time within India:
- Metro Cities: 2–5 business days
- Other Cities & Towns: 4–8 business days
- Remote Areas: 5–10 business days
Delivery timelines may vary depending on courier availability and local conditions.
Shipping Charges
- Shipping charges (if applicable) will be shown at checkout.
- We may offer Free Shipping on selected products or minimum order values.
- Additional charges may apply for express delivery services.
Cash on Delivery (COD)
- COD is available on eligible orders and locations across India.
- We reserve the right to disable COD for certain PIN codes or high-risk orders.
Order Tracking
Once your order is shipped, you will receive:
- A shipping confirmation email/SMS/WhatsApp message
- Tracking ID and courier partner details
Tracking updates may take up to 24 hours to reflect.
Delivery Delays
While we try our best to deliver on time, delays may occur due to:
- Weather conditions
- Festivals or public holidays
- Courier service issues
- Natural calamities or strikes
We appreciate your patience in such situations.
Incorrect Address
Customers are responsible for providing accurate shipping details.
We are not responsible for orders delayed or lost due to:
- Incorrect address
- Wrong mobile number
- Incomplete delivery information
Damaged or Missing Packages
If your package arrives damaged or items are missing:
- Contact us within 48 hours of delivery
- Share clear photos/videos of the package and products
We will investigate and assist you as quickly as possible.